3 Effective Communication tips With A Remote Team
1. Set video meetings
Today employees spend most of their time with colleagues than with their friends and families. Despite this, many of us are left to infer things about our colleagues, from communication preferences to what they mean when they say “That’s fine” when addressing a request. Remote teams can’t afford to guess how their colleagues think, feel, and work. When there is no chance to read body language and other social cues through shared personal space, leaders must encourage proactive communication within their teams.
Create opportunities for remote team members to see each other in a less formal setup. Schedule a monthly informal catch-up or quarterly meeting to unwind and get to know each other as people. Since the remote team cannot bond naturally over lunch or after work encourage team members to drink a "virtual "coffee together or have a beer after work. This helps remote members get to know each other, connect, and inspire.
2. Have regular meetings
As most remote communication is in writing, whether via email or through other collaboration tools some remote workers might be confused over urgent requests. To prevent disengagement and asynchronous communication set quick check-in meetings to clear the air. Schedule regular meetings or 1:1s with various team members to find out any issues they’re having quickly and also to be able to help at the right time. It also helps you build more personal relationships with your remote team members. Make sure to set an agenda for everyone to understand what action is required on their end as well.
Additionally, create and share a process doc with your entire team that explains which actions they must take if they need to make an urgent request, and store this doc in the same space where the entire team has access.
3. Have Communication Tools
Most collaboration tools for remote teams are fresh, innovative, and support simple but meaningful communication. They offer advanced virtual and audio capabilities. With these tools, you can seriously limit friction that comes with remote work, such as messaging fatigue, communication lag, and virtual clutter. Zoom, Microsoft Teams or Google Hangouts are the most collaborative communication tools. You can chat, create channels, and run your day-to-day correspondence smoothly.
The last research from Gallup found that 51% of employees would switch companies to work for one with more flexible work arrangements and that the most engaged employees spend 60 to 80% of their time working remotely (an increase from 20% in 2012). With this in mind, learning how to communicate effectively, in a remote environment becomes essential for the future of work.
At WFH Recruitment, we are experts in tech and digital recruitment. With remote offices located in the UK and Europe, expanding in Asia and the USA we know a thing or two about the international marketplace and can help you secure talented candidates wherever you are located. Get in touch with us today to see what we can do for you.